Warranty Information
At Coastal Electrics, we stand behind the quality of our workmanship and the reliability of the products we use. We are committed to providing you with peace of mind, knowing that your electrical systems are built to last. That’s why we offer a comprehensive warranty to back up our services.
Our Workmanship Warranty
We take pride in delivering top-quality electrical solutions, and our workmanship warranty reflects our confidence in the skills of our team.
- Coverage Period: All work performed by Coastal Electrics is covered by a 12-month workmanship warranty from the date of completion.
- What’s Covered: The warranty includes any issues arising directly from the installation or repair services provided by our team.
- Our Promise: If a problem occurs due to our work, we will promptly return to resolve the issue at no additional cost to you.
Manufacturer's Warranty
We only use high-quality materials and products from trusted manufacturers, many of which come with their own warranties.
- Coverage Period: Product warranties vary depending on the manufacturer, typically ranging from 1 to 5 years.
- What’s Covered: Defects in materials or products as specified by the manufacturer.
- How It Works: If a product we installed fails within the manufacturer’s warranty period, we will assist you in navigating the warranty claim process.
Warranty Limitations
While we strive to provide comprehensive coverage, there are some limitations to our warranty:
Exclusions:
- Damage caused by misuse, tampering, or unauthorized modifications.
- Issues arising from external factors, such as power surges, natural disasters, or other unforeseen events.
- Work performed by third-party electricians or contractors after our services.
- Maintenance Requirements: Regular maintenance is essential to ensure the longevity of your electrical systems. Neglecting routine care may void warranties on certain products.
How to Make a Warranty Claim
If you experience an issue covered by our warranty, we’re here to help. Follow these simple steps to initiate a claim:
- Contact Us: Reach out to Coastal Electrics by phone or email and provide details of the issue.
- Provide Documentation: Share the original service invoice or receipt and any relevant warranty paperwork.
- Inspection and Resolution: Our team will inspect the issue and, if covered, will promptly repair or replace the affected components.
Why Choose Coastal Electrics?
Our warranty is more than just a promise—it’s our way of ensuring your satisfaction and peace of mind. When you choose Coastal Electrics, you can trust that we’ll always stand by our work and support you whenever you need us.
If you have any questions about our warranty or need assistance, don’t hesitate to contact our team. Coastal Electrics is here to ensure your electrical systems remain safe, reliable, and worry-free.